Fullview offers a number of custom events that you can listen to and build custom logic inside your own codebase.

Fullview dispatches the following custom events on window , each of these events containing a callId in the detail field.

Event name	Description
`fullview:callRequested`	This event is emitted when the agent initiates a request to start a cobrowsing session. ❗️If your customer opened your web application in multiple browser tabs, the event is emitted once per opened tab. Example: window.addEventListener('fullview:callRequested', event => { console.log('---> call requested', event.detail.callId); });
`fullview:callAccepted`	The cobrowsing call was accepted by the customer. Example: window.addEventListener('fullview:callAccepted', event => { console.log('---> call accepted', event.detail.callId); });
`fullview:callDenied`	The cobrowsing call was denied by the customer. Example: window.addEventListener('fullview:callDenied', event => { console.log('---> call denied', event.detail.callId); });
`fullview:callEnded`	The cobrowsing call was ended either by the customer or the agent. Example: window.addEventListener('fullview:callEnded', event => { console.log('---> call ended', event.detail.callId); });