Fullview

- View, Search and Filter your customers in your Fullview dashboard
- In-app call &amp; co-browse with your customers

- User
  - View, Search and Filter your customers in your Fullview dashboard
  - In-app call &amp; co-browse with your customers

Each user represents an entry in the Fullview dashboard.

The list will be composed by users that come from 2 complementary sources.

- Described <a href="https://support.fullview.io/en/articles/6344381-installing-fullview">here</a>

- Support agent can generate an identification link that will be passed to the customer.
- The link fires the manual identification flow
  - Pending entry in dash
  - What should we call you popup
  - Idle/online user in dash
  - Trigger call

- API
  - Described <a href="https://support.fullview.io/en/articles/6344381-installing-fullview">here</a>
- Link generation
  - Support agent can generate an identification link that will be passed to the customer.
  - The link fires the manual identification flow
    - Pending entry in dash
    - What should we call you popup
    - Idle/online user in dash
    - Trigger call

Fullview user roles

Identification of your users