This article explains how billing is handled for existing Fullview customers and what actions require assistance from our internal team.
Managing Your Billing Details
At this time, changes to billing information are handled directly by the Fullview team.
Please contact us if you need to:
Update the credit card on file
Upgrade your plan
Downgrade your plan
Make any other changes to your subscription or billing setup
For security and account integrity reasons, these actions cannot be completed directly within the product.
Usage History & Billing Questions
If you need detailed information about:
Historical usage
Billing statements or charges
Invoices or payment questions
Please reach out to Fullview support, and we’ll provide the information you need.
AI Agent Usage
You don’t need to contact us to view current AI agent usage.
You can always check:
AI agent usage metrics in the Insights tab inside your Fullview account
This data is available in-product and updates automatically.
Need Help?
For any billing-related requests or questions not covered above, contact the Fullview team directly and we’ll take care of it.