Tip: Fullview uses Fullview AI to help with any product support matter - You can always ask how to do things like this from within the in-product widget in your Fullview account
Enhancing your Fullview AI Agent with Knowledge Center articles is a great way to provide it with more relevant training data. This quick guide walks you through the simple process of integrating your help center content from Zendesk, Intercom & More.
On the build your agent page
To to the Train tab
Select the sources you want to import data from
Configure the knowledge ingestion
Wait for the sync
And that’s it! Your articles are now added to the FullView AI Agent, expanding its knowledge base and improving its responses.